Business
Administrator
Level 3
- Last updated 10/2021
Course Overview
Business Administrators have a highly transferable set of knowledge, skills, and behaviours applicable in all sectors. This includes small and large businesses alike, from the public, private, and charitable sectors. The role may involve working independently or as part of a team and involves developing, implementing, maintaining, and improving administrative services. Business Administrators improve skills and behaviours to support their progression towards management responsibilities.
As part of the role, you will support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation through the support of functional areas, working across teams, and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The Business Administrator deliver their responsibilities effectively and demonstrate a positive attitude. The role involves having strong communication skills and adopting a proactive approach to developing skills. Business administrators show initiative, manage priorities and own time, have problem-solving and decision-making, and the potential for people management responsibilities through mentoring or coaching others.
What & How you'll learn
- This Apprenticeship has been designed to develop both new and existing skills
- The knowledge, skills, and behaviours required to support the Apprentice in their role
- Job-specific skills that are vital for peak business performance
- Our Apprenticeships provide highly effective teaching and learning tailored to meet individual business needs
- Our fully qualified educators will deliver high-quality face-to-face training
- On-site resources that Apprentices will need to complete their Apprenticeship
- Online resources are provided through Moodle & Mahara to bring the subject to life
- Real-time learner information is provided to keep you up-to-date on the learner's progression
End Point Assessment
The End Point Assessment (EPA) will only commence once the Employer, Apprentice, and Protocol Consultancy Services are confident that the apprentice has developed all the knowledge, skills, and behaviours defined in the apprenticeship standard. Evidence of this will also be visible throughout the progress review meetings and records. The independent EPA ensures that all apprentices consistently achieve the industry-set professional standard. The EPA can commence at any point once the apprentice is competent and after the twelve-month minimum period of learning and development. However, before the independent EPA can take place, the apprentice must have completed their functional skills components in English and Maths.
course Details:
- 15-18 Month Duration
- Level 2 English & Maths
- Business & Administration
Learning Requirements:
This apprenticeship requires the development of the following professional knowledge, skills, and behaviours:
- Understanding of the organisation
- Knowledge of policies, processes and relevant regulations
- Effective communication and interpersonal skills
- Managing performance and maintaining quality
- Business fundamentals
- Project management
- Professionalism
Off the Job (OJT)
The apprentice must receive off-the-job training for a minimum of 20% of the time that they are paid to work.
There are many activities that can be calculated towards the OJT Hours, Such as:
- Shadowing a colleague
- Online learning
- Internal training
- Team meetings
- Appraisal/1-2-1 visits
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