Business
Administrator
Level 3
- Last updated 02/2021
Course Overview
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
What & How you'll learn
- This Apprenticeship has been designed to develop both new and existing skills
- The knowledge, skills and behaviours required to support the Apprentice in their role
- Job-specific skills vital for peak business performance
- Our Apprenticeships provide highly effective teaching and learning tailored to meet individual business needs
- Our fully-qualified educators will deliver high-quality face-to-face training
- On-site resources that Apprentices will need to complete their apprenticeship
- Online resources will be provided through Moodle & Mahara to bring the subject to life
- Real-time learner information provided to keep you up-to-date on the learners progression
End Point Assessment
The End Point Assessment (EPA) will only commence once the Employer, Apprentice and Protocol Consultancy Services are confident that the apprentice has developed all the knowledge, skills and behaviours defined in the apprenticeship standard and that these are clearly evidenced through the progress review meetings and records. The independent end point assessment ensures that all Apprentices consistently achieve the industry set professional standard. The EPA can commence at any point once the apprentice is competent and after the twelve-month minimum period of learning and development. Prior to independent end point assessment the functional skills English and maths components of the apprenticeship must be successfully completed.
course Details:
- 15-18 Month Duration
- Level 2 English & Maths
- Business & Administration
The Business Administrator Apprenticeship Requires The Development Of Following Professional Behaviours, Knowledge And Skills:
- Interpersonal Skills
- Knowledge of policies and regulations
- Managing performance
- Professionalism
- Decision making
Off the Job (OJT)
The apprentice must receive off-the-job training for a minimum of 20% of the time that they are paid to work.
There are many activities that can be calculated towards the OJT Hours, Such as:
- Shadowing a colleague
- Online learning
- Internal training
- Team meetings
- Appraisal/1-2-1 visits
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You can also use this form to ask any questions you have regarding the apprenticeship course and what a work placement could look like for a Business Administrator.