PCS – Quality Training in the Heart of Birmingham

frequently
asked questions

Here you’ll find answers to frequently asked questions (FAQs) that we have received about Apprenticeships, Traineeships and Short Courses.

Learner FAQs

Below you will find answers to some of the most frequently asked questions we have received from people looking to enrol in one of our accredited training programmes, before deciding whether further education is right for them or not.

This is one of our common frequently asked questions. A Traineeship is an education and training programme with work experience that is focused on giving young people the skills and experience that employers are looking for. At its core are work preparation training, English and maths for those who need it, and a high quality work experience placement.

To apply for a traineeship you must:

  • Be aged 16-18


  • Be eligible to work in England


  • Be unemployed with little to no work experience


  • Be motivated to work

Through on-the-job experience, improvement of key functional skills, and the development of personal qualities, a traineeship will place you in a better position to compete for an apprenticeship or job.

  • On-the-job experience will offer you the opportunity to build a CV that will grab the attention of potential employers.


  • Improving key functional skills like maths and English will boost your chances of getting a job, as well as improving long-term prospects and earning potential over your lifetime.


  • And developing personal qualities like confidence, self-esteem and independence will better prepare you for the interview process as a whole.

 

Plus, at the end of the work placement, you’ll get a job interview with the company if a role becomes available, or a reference to help you find work elsewhere and an exit interview.

Traineeship programmes are fully-funded by the government, with the cost of training given directly to training providers, meaning that they will not cost you any money.

Essentially, the term fully-funded means that everything is paid for, so you will not be required to pay any fees. All of our apprenticeship courses are fully-funded by the government, allowing our dedicated trainers and assessors to provide a professional, supportive and friendly service, without any financial risk.

A traineeship isn’t a job, and employers are not required to pay you for the work placement, but you may get:

  • Expenses for transport


  • Support from the local Jobcentre

 

If you are ever unsure, just ask a member of staff, and they’ll be happy to provide any further information.

Traineeships are an ideal opportunity for young people who are motivated to get a job but may lack the skills and experience employers are looking for. If you have been unsuccessful when applying for Apprenticeships or jobs, then a Traineeship may be just what you need to move forward.

We know it can be difficult for you to decide what you want to do after school, and it’s okay if you aren’t sure which career path you want to go down. At Protocol Consultancy Services, we can provide Traineeship opportunities in a variety of different sectors, like Business Administration, Customer Service, and more! Just ask when speaking with a member of staff and we’ll help find the placement best suited for you.

To apply for an apprenticeship through PCS, you will need to head over to our vacancies page by Clicking Here, where you’ll find a list of our current apprenticeship and traineeship vacancies. 

Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk.

All learners are expected to attend interviews in smart dress, which includes when you come in for an initial interview with our team and when you are sent out to meet the employer.

By first interviewing at Protocol, our team can experience your interview technique and provide feedback on what skills you have, as well as what skills need to be developed. You will also have the opportunity to ask any questions you have about the placement and the employer, allowing you to make a more informed decision as to whether or not this apprenticeship is right for you.

This is one of our common frequently asked questions. At Protocol we stress the importance of safeguarding, and all of our recruitment advisers and assessors adhere to our safeguarding policies. If you are having any problems at work, you can speak to us at any time and we will make sure the problem is solved as soon as possible. The needs of our learners are of utmost priority, so support will be available throughout the entirety of your Apprenticeship.

If you are interested in letting us know what you thought of the services you experienced with Protocol, simply visit our contact us page and fill out the form at the bottom of the page. Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk, or leave a review on Facebook or Google.

This is one of our common frequently asked questions. Essentially, an Apprenticeship is a full time job, with added training and assessment. This means you would be gaining on the job experience, while earning a wage, and gaining a nationally recognised qualification. Apprenticeships are an excellent way to gain practical experience, skills and knowledge which can be implemented straight into the workplace.

An Apprenticeship teaches you the theoretical aspect of the industry you’re working in (the academic side), as well as the practical experience you can only gain from actually working within that industry (the on the job learning).

The entry requirement for an apprenticeship can depend on the sector or job you are interested in, but typically apprenticeships are available to anyone over the age of 16, currently living in England.

Recent legislation has altered the minimum Maths and English requirement for anyone with learning difficulties or disabilities. Meaning, you will be supported regardless of any difficulties or disabilities by both Protocol staff and the wide range of businesses that we are partnered with. 

Typically, a full-time apprentice will work anywhere between 30 to 40 hours in any given week depending on the requirements of your role within a business. Government regulations are currently in effect to protect young workers under the age of 18 from overworking, which also apply to apprentices. These include:

  • Apprentices can not be asked to work more than 40 hours in any given week.
  • Each working day must not last more than 8 hours.
  • Lunch breaks are allocated, ranging from 30 minutes to an hour depending on how many hours the learner works each day.
  • The employer must give the learner at least 12 hours off between each shift.
  • And at least 24 hours clear from working each week.

Currently, the minimum wage for an apprentice is £4.15 an hour, as set by the Government, and increases yearly. This minimum wage only applies if you are under the age of 19, or in the first year of an apprenticeship, regardless of age. This means that once the first year has been completed, your will be paid the minimum wage for your age group, and if you choose to do another apprenticeship, you won’t be required to return to the apprenticeship wage.

The minimum age for a learner applying for an apprenticeship placement is 16, with no maximum age limit as we fully endorse lifelong learning.

Once you have completed your degree you can still apply for Apprenticeship placements, but they can’t be within the same industry or sector as your previous qualification. Due to the duplication of units, we would be unable to offer you an Apprenticeship and, in addition to that, you ineligible for government funding.

Our dedicated trainers, assessors and verifiers have many years of experience in their respective fields and have achieved all the qualifications they teach and assess on. Our fully-qualified educators will deliver high-quality face-to-face training that is designed to improve job-specific skills vital for peak business performance, and tailored for a specific business’ needs.

Through on and off-site training provided by PCS and the chosen business, learners will be assisted in the development of specific skills needed for success, as well as function skills in Maths, English and I.T. On-site resources are also provided to assist learners in the completion of their apprenticeship course, with online resources provided through Moodle & Mahara to help bring the subject to life.

Level 2 – Intermediate – 5 GCSEs at grade A*-C

Level 3 – Advanced – 2 A-Level passes at grade A*-C

Level 4-7 – Higher – Foundation Degree & above

Level 6-7 – Degree – Bachelor or Masters Degree

If you don’t have enough or any GCSEs, you can still apply for a level 2 intermediate course. Functional skills training is part of the apprenticeship, so you will be able to achieve those qualifications in addition to everything else.

If you have performed well throughout the Apprenticeship, the vast majority of employers will indeed keep an Apprentice on as a full time employee. Around 90% of Apprentices stay with their current employer once their course has finished, however it is not guaranteed. If an Apprentice does not perform to the best of their ability then, like with any other employee, an Apprentice would be let go upon completion of their course.

Yes of course! All Apprentices are eligible to get an Apprentice NUS extra card, which comes to £11 for an entire year. The NUS extra card offers discounts in dozens of shops, restaurants and entertainment locations (Thorpe Park, Cinemas, etc.) and so it is well worth the £11 price tag!
 
As an Apprentice you are entitled to a 16-25 young person’s railcard (£30 for one year, or £70 for three). This railcard can save you up to a 1/3 off all rail fares, which means big savings when it comes to an Apprentices commute! You could also get your first months travel for free through Workwise who supply a 4 week travel pass to Apprentices from day 1 of their employment.
 

This is one of our common frequently asked questions. A Traineeship is an education and training programme with work experience that is focused on giving young people the skills and experience that employers are looking for. At its core are work preparation training, English and maths for those who need it, and a high quality work experience placement.

To apply for a traineeship you must:

  • Be aged 16-18


  • Be eligible to work in England


  • Be unemployed with little to no work experience


  • Be motivated to work

Through on-the-job experience, improvement of key functional skills, and the development of personal qualities, a traineeship will place you in a better position to compete for an apprenticeship or job.

  • On-the-job experience will offer you the opportunity to build a CV that will grab the attention of potential employers.


  • Improving key functional skills like maths and English will boost your chances of getting a job, as well as improving long-term prospects and earning potential over your lifetime.


  • And developing personal qualities like confidence, self-esteem and independence will better prepare you for the interview process as a whole.

 

Plus, at the end of the work placement, you’ll get a job interview with the company if a role becomes available, or a reference to help you find work elsewhere and an exit interview.

Traineeship programmes are fully-funded by the government, with the cost of training given directly to training providers, meaning that they will not cost you any money.

Essentially, the term fully-funded means that everything is paid for, so you will not be required to pay any fees. All of our apprenticeship courses are fully-funded by the government, allowing our dedicated trainers and assessors to provide a professional, supportive and friendly service, without any financial risk.

A traineeship isn’t a job, and employers are not required to pay you for the work placement, but you may get:

  • Expenses for transport


  • Support from the local Jobcentre

 

If you are ever unsure, just ask a member of staff, and they’ll be happy to provide any further information.

Traineeships are an ideal opportunity for young people who are motivated to get a job but may lack the skills and experience employers are looking for. If you have been unsuccessful when applying for Apprenticeships or jobs, then a Traineeship may be just what you need to move forward.

We know it can be difficult for you to decide what you want to do after school, and it’s okay if you aren’t sure which career path you want to go down. At Protocol Consultancy Services, we can provide Traineeship opportunities in a variety of different sectors, like Business Administration, Customer Service, and more! Just ask when speaking with a member of staff and we’ll help find the placement best suited for you.

To apply for an apprenticeship through PCS, you will need to head over to our vacancies page by Clicking Here, where you’ll find a list of our current apprenticeship and traineeship vacancies. 

Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk

All learners are expected to attend interviews in smart dress, which includes when you come in for an initial interview with our team and when you are sent out to meet the employer.

By first interviewing at Protocol, our team can experience your interview technique and provide feedback on what skills you have, as well as what skills need to be developed. You will also have the opportunity to ask any questions you have about the placement and the employer, allowing you to make a more informed decision as to whether or not this apprenticeship is right for you.

This is one of our common frequently asked questions. At Protocol we stress the importance of safeguarding, and all of our recruitment advisers and assessors adhere to our safeguarding policies. If you are having any problems at work, you can speak to us at any time and we will make sure the problem is solved as soon as possible. The needs of our learners are of utmost priority, so support will be available throughout the entirety of your Apprenticeship.

If you are interested in letting us know what you thought of the services you experienced with Protocol, simply visit our contact us page and fill out the form at the bottom of the page. Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk, or leave a review on Facebook or Google.

This is one of our common frequently asked questions. Essentially, an Apprenticeship is a full time job, with added training and assessment. This means you would be gaining on the job experience, while earning a wage, and gaining a nationally recognised qualification. Apprenticeships are an excellent way to gain practical experience, skills and knowledge which can be implemented straight into the workplace.

An Apprenticeship teaches you the theoretical aspect of the industry you’re working in (the academic side), as well as the practical experience you can only gain from actually working within that industry (the on the job learning).

The entry requirement for an apprenticeship can depend on the sector or job you are interested in, but typically apprenticeships are available to anyone over the age of 16, currently living in England.

Recent legislation has altered the minimum Maths and English requirement for anyone with learning difficulties or disabilities. Meaning, you will be supported regardless of any difficulties or disabilities by both Protocol staff and the wide range of businesses that we are partnered with. 

Typically, a full-time apprentice will work anywhere between 30 to 40 hours in any given week depending on the requirements of your role within a business. Government regulations are currently in effect to protect young workers under the age of 18 from overworking, which also apply to apprentices. These include:

  • Apprentices can not be asked to work more than 40 hours in any given week.
  • Each working day must not last more than 8 hours.
  • Lunch breaks are allocated, ranging from 30 minutes to an hour depending on how many hours the learner works each day.
  • The employer must give the learner at least 12 hours off between each shift.
  • And at least 24 hours clear from working each week.

Currently, the minimum wage for an apprentice is £4.15 an hour, as set by the Government, and increases yearly. This minimum wage only applies if you are under the age of 19, or in the first year of an apprenticeship, regardless of age. This means that once the first year has been completed, your will be paid the minimum wage for your age group, and if you choose to do another apprenticeship, you won’t be required to return to the apprenticeship wage.

The minimum age for a learner applying for an apprenticeship placement is 16, with no maximum age limit as we fully endorse lifelong learning.

Once you have completed your degree you can still apply for Apprenticeship placements, but they can’t be within the same industry or sector as your previous qualification. Due to the duplication of units, we would be unable to offer you an Apprenticeship and, in addition to that, you ineligible for government funding.

Our dedicated trainers, assessors and verifiers have many years of experience in their respective fields and have achieved all the qualifications they teach and assess on. Our fully-qualified educators will deliver high-quality face-to-face training that is designed to improve job-specific skills vital for peak business performance, and tailored for a specific business’ needs.

Through on and off-site training provided by PCS and the chosen business, learners will be assisted in the development of specific skills needed for success, as well as function skills in Maths, English and I.T. On-site resources are also provided to assist learners in the completion of their apprenticeship course, with online resources provided through Moodle & Mahara to help bring the subject to life.

Level 2 – Intermediate – 5 GCSEs at grade A*-C

Level 3 – Advanced – 2 A-Level passes at grade A*-C

Level 4-7 – Higher – Foundation Degree & above

Level 6-7 – Degree – Bachelor or Masters Degree

If you don’t have enough or any GCSEs, you can still apply for a level 2 intermediate course. Functional skills training is part of the apprenticeship, so you will be able to achieve those qualifications in addition to everything else.

If you have performed well throughout the Apprenticeship, the vast majority of employers will indeed keep an Apprentice on as a full time employee. Around 90% of Apprentices stay with their current employer once their course has finished, however it is not guaranteed. If an Apprentice does not perform to the best of their ability then, like with any other employee, an Apprentice would be let go upon completion of their course.

Yes of course! All Apprentices are eligible to get an Apprentice NUS extra card, which comes to £11 for an entire year. The NUS extra card offers discounts in dozens of shops, restaurants and entertainment locations (Thorpe Park, Cinemas, etc.) and so it is well worth the £11 price tag!
 
As an Apprentice you are entitled to a 16-25 young person’s railcard (£30 for one year, or £70 for three). This railcard can save you up to a 1/3 off all rail fares, which means big savings when it comes to an Apprentices commute! You could also get your first months travel for free through Workwise who supply a 4 week travel pass to Apprentices from day 1 of their employment.
 

Parent FAQs

Below you will find answers to some of the most frequently asked questions we have received from Parents, whose child aged 16-18 is interested in pursuing the apprenticeship pathway.

A Traineeship is an educational training programme designed to unlock the great potential of young people and prepare them for future careers. They can be the perfect choice for young people aged 16-18 who are struggling to progress into work, providing essential work preparation training in Maths and English, as well as the work experience required to secure an apprenticeship or job. 

To apply for a traineeship your child must:

Yes, employers are at the very centre of Traineeships, providing your child with all the skills they need to secure a job and succeed in future employment. Several of the businesses we work with use Traineeships as part of their recruitment process.

Traineeships are an ideal opportunity for young people who are motivated to get a job but may lack the skills and experience employers are looking for. If your child has been unsuccessful when applying for Apprenticeships or jobs, then a Traineeship may be just what they need to move forward.

A traineeship isn’t a job, and employers are not required to pay your child for the work placement, but they may get:

  • Expenses for transport
  • Support from the local Jobcentre

 

If you or your child are ever unsure, just ask a member of staff, and they’ll be happy to provide any further information.

Traineeship programmes are fully funded by the government, with the cost of training given directly to training providers, meaning that they will not cost you or your child any money.

Essentially, the term fully-funded means that everything is paid for and neither you or your child will be required to pay any fees. All of our apprenticeship courses are fully-funded by the government, allowing our dedicated trainers and assessors to provide a professional, supportive and friendly service for your child, without any financial risk.

Through on-the-job experience, improvement of key functional skills, and the development of personal qualities, a traineeship will place your child in a better position to compete for an apprenticeship or job.

  • On-the-job experience will offer your child the opportunity to build a CV that will grab the attention of potential employers.
  • Improving key functional skills like maths and English will boost their chances of getting a job, as well as improving long-term prospects and earning potential over their lifetime.
  • And developing personal qualities like confidence, self-esteem and independence will better prepare them for the interview process as a whole.

 

Plus, at the end of the work placement, they’ll get a job interview with the company if a role becomes available, or a reference to help them find work elsewhere and an exit interview.

If you are interested in letting us know what your child thought of the services they experienced with Protocol, simply visit our contact us page and fill out the form at the bottom of the page. Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk, or leave a review on Facebook or Google.

Essentially, an apprenticeship is a full time job, with added training and assessment. This means your child would be getting on the job experience, while earning a wage, and gaining a nationally recognised qualification.

An apprenticeship will teach your child the theoretical aspect of the industry they’re working in, as well as the kind of practical experience you can only gain from actually working within that industry, allowing them to implement their newfound knowledge and skills straight into the workplace.

Personal Tutors are also assigned to your child to ensure they have all the support they need to achieve their goals during the entirety of their apprenticeship.

The entry requirement for an apprenticeship can depend on the sector or job that your child is interested in, but typically apprenticeships are available to anyone over the age of 16, currently living in England.

Recent legislation has altered the minimum Maths and English requirement for anyone with learning difficulties or disabilities. Your child will be supported, regardless of any difficulties or disabilities by both Protocol staff and the wide range of businesses that we are partnered with. 

To apply for an apprenticeship through PCS, you will need to head over to our vacancies page by Clicking Here, where you’ll find a list of our current apprenticeship and traineeship vacancies.

Alternatively, you can call us on 0121 236 2634, email at Contactus@Protocolgroup.co.uk.

Our dedicated trainers, assessors and verifiers have many years of experience in their respective fields and have achieved all the qualifications they teach and assess on. Our fully-qualified educators will deliver high-quality face-to-face training that is designed to improve job-specific skills vital for peak business performance, and tailored for a specific business’ needs.

Through on and off-site training provided by PCS and the chosen business, learners will be assisted in the development of specific skills needed for success, as well as function skills in Maths, English and I.T. On-site resources are also provided to assist learners in the completion of their apprenticeship course, with online resources provided through Moodle & Mahara to help bring the subject to life.

If your child has performed well throughout the apprenticeship, the vast majority of employers will indeed keep an apprentice on as a full-time employee. Around 90% of apprentices stay with their current employer once their course has finished, however it is not guaranteed.

If an apprentice does not perform to the best of their ability then, like with any other employee, an apprentice would be let go upon completion of their course.

At Protocol we stress the importance of safeguarding, and all of our recruitment advisers and assessors adhere to our Safeguarding Policies. If your child is having any problems at work, either one of you can speak to us at any time and we will make sure the problem is resolved as soon as possible. The needs of our learners are of utmost priority, so support will be available throughout the entirety of their apprenticeship.

Your child can absolutely choose to change their mind about an apprenticeship. 1-2-1 meetings will be scheduled throughout to ask your child how they are getting on with the course, if there is anything that they are struggling with or if they have decided to go another way. If this is the case, your child will be expected to work their notice period, just like any other job, and would then be able to go on to study or seek employment elsewhere, with support provide by us every step of the way.

A Traineeship is an educational training programme designed to unlock the great potential of young people and prepare them for future careers. They can be the perfect choice for young people aged 16-18 who are struggling to progress into work, providing essential work preparation training in Maths and English, as well as the work experience required to secure an apprenticeship or job. 

To apply for a traineeship your child must:

Yes, employers are at the very centre of Traineeships, providing your child with all the skills they need to secure a job and succeed in future employment. Several of the businesses we work with use Traineeships as part of their recruitment process.

Traineeships are an ideal opportunity for young people who are motivated to get a job but may lack the skills and experience employers are looking for. If your child has been unsuccessful when applying for Apprenticeships or jobs, then a Traineeship may be just what they need to move forward.

A traineeship isn’t a job, and employers are not required to pay your child for the work placement, but they may get:

  • Expenses for transport
  • Support from the local Jobcentre

 

If you or your child are ever unsure, just ask a member of staff, and they’ll be happy to provide any further information.

Traineeship programmes are fully funded by the government, with the cost of training given directly to training providers, meaning that they will not cost you or your child any money.

Essentially, the term fully-funded means that everything is paid for and neither you or your child will be required to pay any fees. All of our apprenticeship courses are fully-funded by the government, allowing our dedicated trainers and assessors to provide a professional, supportive and friendly service for your child, without any financial risk.

Through on-the-job experience, improvement of key functional skills, and the development of personal qualities, a traineeship will place your child in a better position to compete for an apprenticeship or job.

  • On-the-job experience will offer your child the opportunity to build a CV that will grab the attention of potential employers.
  • Improving key functional skills like maths and English will boost their chances of getting a job, as well as improving long-term prospects and earning potential over their lifetime.
  • And developing personal qualities like confidence, self-esteem and independence will better prepare them for the interview process as a whole.

 

Plus, at the end of the work placement, they’ll get a job interview with the company if a role becomes available, or a reference to help them find work elsewhere and an exit interview.

If you are interested in letting us know what your child thought of the services they experienced with Protocol, simply visit our contact us page and fill out the form at the bottom of the page. Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk, or leave a review on Facebook or Google.

Essentially, an apprenticeship is a full time job, with added training and assessment. This means your child would be getting on the job experience, while earning a wage, and gaining a nationally recognised qualification.

An apprenticeship will teach your child the theoretical aspect of the industry they’re working in, as well as the kind of practical experience you can only gain from actually working within that industry, allowing them to implement their newfound knowledge and skills straight into the workplace.

Personal Tutors are also assigned to your child to ensure they have all the support they need to achieve their goals during the entirety of their apprenticeship.

The entry requirement for an apprenticeship can depend on the sector or job that your child is interested in, but typically apprenticeships are available to anyone over the age of 16, currently living in England.

Recent legislation has altered the minimum Maths and English requirement for anyone with learning difficulties or disabilities. Your child will be supported, regardless of any difficulties or disabilities by both Protocol staff and the wide range of businesses that we are partnered with. 

To apply for an apprenticeship through PCS, you will need to head over to our vacancies page by Clicking Here, where you’ll find a list of our current apprenticeship and traineeship vacancies.

Alternatively, you can call us on 0121 236 2634, email at Contactus@Protocolgroup.co.uk.

Our dedicated trainers, assessors and verifiers have many years of experience in their respective fields and have achieved all the qualifications they teach and assess on. Our fully-qualified educators will deliver high-quality face-to-face training that is designed to improve job-specific skills vital for peak business performance, and tailored for a specific business’ needs.

Through on and off-site training provided by PCS and the chosen business, learners will be assisted in the development of specific skills needed for success, as well as function skills in Maths, English and I.T. On-site resources are also provided to assist learners in the completion of their apprenticeship course, with online resources provided through Moodle & Mahara to help bring the subject to life.

If your child has performed well throughout the apprenticeship, the vast majority of employers will indeed keep an apprentice on as a full-time employee. Around 90% of apprentices stay with their current employer once their course has finished, however it is not guaranteed.

If an apprentice does not perform to the best of their ability then, like with any other employee, an apprentice would be let go upon completion of their course.

At Protocol we stress the importance of safeguarding, and all of our recruitment advisers and assessors adhere to our Safeguarding Policies. If your child is having any problems at work, either one of you can speak to us at any time and we will make sure the problem is resolved as soon as possible. The needs of our learners are of utmost priority, so support will be available throughout the entirety of their apprenticeship.

Your child can absolutely choose to change their mind about an apprenticeship. 1-2-1 meetings will be scheduled throughout to ask your child how they are getting on with the course, if there is anything that they are struggling with or if they have decided to go another way. If this is the case, your child will be expected to work their notice period, just like any other job, and would then be able to go on to study or seek employment elsewhere, with support provide by us every step of the way.

Employer FAQs

Below you will find answers to some of the most frequently asked questions we have received from employers who are interested in using our accredited training programmes to enhance their current workforce or develop it through the hiring of an Apprentice or Trainee.

This is one of our common frequently asked questions. A Traineeship is an education and training programme with work experience that is focused on giving young people the skills and experience that employers are looking for. At its core are work preparation training, English and maths for those who need it, and a high quality work experience placement.

Traineeship programmes are fully-funded by the government, with the cost of training given directly to training providers, meaning that they will not cost your business any money.

A traineeship isn’t a job, and employers are not required to pay them for the work placement, but they may get:

  • Expenses for transport


  • Support from the local Jobcentre

 

If you are ever unsure, just ask a member of staff, and they’ll be happy to provide any further information.

At Protocol Consultancy Services, we offer a variety of recognised qualifications and training courses to enhance the skills of existing staff within a business. These opportunities range from Mental Health Training to developing skills in Microsoft Office. Visit our short courses page to discover the full range of opportunities that are available to your business.

Whether it’s a Traineeship, Apprenticeship, or Short Course you are interested in, we have application forms that are clearly labelled throughout, asking you for your contact information, so fill those out and a member of staff will get in touch as soon as possible. Alternatively, you can call us on 0121 236 2634 or email at contactus@protocolgroup.co.uk.

Each course is different, depending on whether it’s a Traineeship, Apprenticeship, or Short Course and what level that course is. The best way to find out exactly would be to call us on 0121 236 2634 or email at contactus@protocolgroup.co.uk where a member of staff will be ready and waiting to help.

If you are interested in letting us know what you thought of the services you experienced with Protocol, simply visit our contact us page and fill out the form at the bottom of the page. Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk, or leave a review on Facebook or Google.

Employers taking on a Trainee from 1 September 2020 will qualify for a £1,000 grant.

There is no direct cost to the employer, however we encourage employers to cover the cost of the trainees travel.

Companies offering a Traineeship learner a progression onto an apprenticeship will qualify for a grant of up to £2,000, with potentially a further £1,000 depending on the trainees age.

Since 1996, we have worked with thousands of businesses, both large, medium, and small, to provide a quality service that has proven to be effective in the development of a business. 

Through the addition of new apprentices or the upskilling of existing staff, our training has helped several business’, in widely different fields, excel, resulting in them having plenty to say in their testimonials.

View here

This is one of our common frequently asked questions. Essentially, an Apprenticeship is a full time job, with added training and assessment. This means learners would be gaining on the job experience, while earning a wage, and gaining a nationally recognised qualification. Apprenticeships are an excellent way to gain practical experience, skills and knowledge which can be implemented straight into the workplace.

An Apprenticeship teaches people the theoretical aspect of the industry they’re working in (the academic side), as well as the practical experience they can only gain from actually working within that industry (the on the job learning).

Typically, a full-time apprentice will work anywhere between 30 to 40 hours in any given week depending on the requirements of their role within the business. Government regulations are currently in effect to protect young workers under the age of 18 from overworking, which also apply to apprentices. These include:

  • Apprentices can not be asked to work more than 40 hours in any given week.
  • Each working day must not last more than 8 hours.
  • Lunch breaks are allocated, ranging from 30 minutes to an hour depending on how many hours the learner works each day.
  • The employer must give the learner at least 12 hours off between each shift.
  • And at least 24 hours clear from working each week.

Currently, the minimum wage for an apprentice is £4.15 an hour, as set by the Government, and increases yearly. This minimum wage only applies if the learner is under the age of 19, or in the first year of an apprenticeship, regardless of age. This means that once the first year has been completed, you will have to pay your apprentice the minimum wage for their age group, and if they choose to do another apprenticeship, they won’t be required to return to the apprenticeship wage.

Our dedicated trainers, assessors and verifiers have many years of experience in their respective fields and have achieved all the qualifications they teach and assess on. Our fully-qualified educators will deliver high-quality face-to-face training that is designed to improve job-specific skills vital for peak business performance, and tailored for a specific business’ needs.

Through on and off-site training provided by PCS and your business, learners will be assisted in the development of specific skills needed for success, as well as function skills in Maths, English and I.T. On-site resources are also provided to assist learners in the completion of their apprenticeship course, with online resources provided through Moodle & Mahara to help bring the subject to life.

Level 2 – Intermediate – 5 GCSEs at grade A*-C

Level 3 – Advanced – 2 A-Level passes at grade A*-C

Level 4-7 – Higher – Foundation Degree & above

Level 6-7 – Degree – Bachelor or Masters Degree

If a learner doesn’t have enough or any GCSEs, they can still apply for a level 2 intermediate course. Functional skills training is part of the Apprenticeship, so they will be able to achieve those qualifications in addition to everything else.

If the apprentice has performed well throughout the apprenticeship, the vast majority of employers will indeed keep them on as a full-time employee. Around 90% of apprentices stay with their current employer once their course has finished, however it is not guaranteed.

If an apprentice does not perform to the best of their ability then, like with any other employee, the apprentice would be let go upon completion of their course.

By selecting one of our training courses, you will receive a tailor-made service, meaning that we will screen potential candidates to find the one that best suits the needs of your business.

The addition of an apprentice also allows you to introduce new energy and fresh ideas into the business, using learners that will remain loyal due to you nurturing their professional development since day one.

Businesses have also reported they have experienced an increase in productivity since hiring an apprentice and their staff retention has improved.

To find out more about the benefits of hiring an apprentice, please click here.

In April of 2017, an Apprenticeship Levy came into effect, causing large businesses to start looking at Apprenticeships as viable and financially beneficial training opportunities.

The Apprenticeship Levy comes into effect when a business earns an excess of £3 million a year, requiring them to pay 0.5% into a digital fund reserved purely for the training of apprentices within the business.

Employers with a payroll of less than £3 million a year are exempt. From April 2019 at least 95% of the apprenticeship training and assessment costs will be paid for by the government, with the employer making a 5% cash contribution directly to the provider.

Click here to find out more.

Any business taking on a new apprentice between 1 April – 30 September 2021 with receive a financial incentive of £4,000. This payment is in addition to the existing incentives that are available to businesses.

This includes £1,000 for any business taking on an apprentice aged 16-18 (or aged 19-24 with an Education Health and Care plan or care leaver).

Business with fewer than 50 employees will have 100% of the Apprenticeship cost for apprentices aged 16-18 funded by the Government. There is a 5% co-funding charge for 19+ learners. 

This is one of our common frequently asked questions. A Traineeship is an education and training programme with work experience that is focused on giving young people the skills and experience that employers are looking for. At its core are work preparation training, English and maths for those who need it, and a high quality work experience placement.

Traineeship programmes are fully-funded by the government, with the cost of training given directly to training providers, meaning that they will not cost your business any money.

A traineeship isn’t a job, and employers are not required to pay them for the work placement, but they may get:

  • Expenses for transport


  • Support from the local Jobcentre

 

If you are ever unsure, just ask a member of staff, and they’ll be happy to provide any further information.

At Protocol Consultancy Services, we offer a variety of recognised qualifications and training courses to enhance the skills of existing staff within a business. These opportunities range from Mental Health Training to developing skills in Microsoft Office. Visit our short courses page to discover the full range of opportunities that are available to your business.

Whether it’s a Traineeship, Apprenticeship, or Short Course you are interested in, we have application forms that are clearly labelled throughout, asking you for your contact information, so fill those out and a member of staff will get in touch as soon as possible. Alternatively, you can call us on 0121 236 2634 or email at contactus@protocolgroup.co.uk.

Each course is different, depending on whether it’s a Traineeship, Apprenticeship, or Short Course and what level that course is. The best way to find out exactly would be to call us on 0121 236 2634 or email at contactus@protocolgroup.co.uk where a member of staff will be ready and waiting to help.

If you are interested in letting us know what you thought of the services you experienced with Protocol, simply visit our contact us page and fill out the form at the bottom of the page. Alternatively, you can call us on 0121 236 2634, email at contactus@protocolgroup.co.uk, or leave a review on Facebook or Google.

Employers taking on a Trainee from 1 September 2020 will qualify for a £1,000 grant.

There is no direct cost to the employer, however we encourage employers to cover the cost of the trainees travel.

Companies offering a Traineeship learner a progression onto an apprenticeship will qualify for a grant of up to £2,000, with potentially a further £1,000 depending on the trainees age.

Since 1996, we have worked with thousands of businesses, both large, medium, and small, to provide a quality service that has proven to be effective in the development of a business. 

Through the addition of new apprentices or the upskilling of existing staff, our training has helped several business’, in widely different fields, excel, resulting in them having plenty to say in their testimonials.

View here

This is one of our common frequently asked questions. Essentially, an Apprenticeship is a full time job, with added training and assessment. This means learners would be gaining on the job experience, while earning a wage, and gaining a nationally recognised qualification. Apprenticeships are an excellent way to gain practical experience, skills and knowledge which can be implemented straight into the workplace.

An Apprenticeship teaches people the theoretical aspect of the industry they’re working in (the academic side), as well as the practical experience they can only gain from actually working within that industry (the on the job learning).

Typically, a full-time apprentice will work anywhere between 30 to 40 hours in any given week depending on the requirements of their role within the business. Government regulations are currently in effect to protect young workers under the age of 18 from overworking, which also apply to apprentices. These include:

  • Apprentices can not be asked to work more than 40 hours in any given week.
  • Each working day must not last more than 8 hours.
  • Lunch breaks are allocated, ranging from 30 minutes to an hour depending on how many hours the learner works each day.
  • The employer must give the learner at least 12 hours off between each shift.
  • And at least 24 hours clear from working each week.

Currently, the minimum wage for an apprentice is £4.15 an hour, as set by the Government, and increases yearly. This minimum wage only applies if the learner is under the age of 19, or in the first year of an apprenticeship, regardless of age. This means that once the first year has been completed, you will have to pay your apprentice the minimum wage for their age group, and if they choose to do another apprenticeship, they won’t be required to return to the apprenticeship wage.

Our dedicated trainers, assessors and verifiers have many years of experience in their respective fields and have achieved all the qualifications they teach and assess on. Our fully-qualified educators will deliver high-quality face-to-face training that is designed to improve job-specific skills vital for peak business performance, and tailored for a specific business’ needs.

Through on and off-site training provided by PCS and your business, learners will be assisted in the development of specific skills needed for success, as well as function skills in Maths, English and I.T. On-site resources are also provided to assist learners in the completion of their apprenticeship course, with online resources provided through Moodle & Mahara to help bring the subject to life.

Level 2 – Intermediate – 5 GCSEs at grade A*-C

Level 3 – Advanced – 2 A-Level passes at grade A*-C

Level 4-7 – Higher – Foundation Degree & above

Level 6-7 – Degree – Bachelor or Masters Degree

If a learner doesn’t have enough or any GCSEs, they can still apply for a level 2 intermediate course. Functional skills training is part of the Apprenticeship, so they will be able to achieve those qualifications in addition to everything else.

If the apprentice has performed well throughout the apprenticeship, the vast majority of employers will indeed keep them on as a full-time employee. Around 90% of apprentices stay with their current employer once their course has finished, however it is not guaranteed.

If an apprentice does not perform to the best of their ability then, like with any other employee, the apprentice would be let go upon completion of their course.

By selecting one of our training courses, you will receive a tailor-made service, meaning that we will screen potential candidates to find the one that best suits the needs of your business.

The addition of an apprentice also allows you to introduce new energy and fresh ideas into the business, using learners that will remain loyal due to you nurturing their professional development since day one.

Businesses have also reported they have experienced an increase in productivity since hiring an apprentice and their staff retention has improved.

To find out more about the benefits of hiring an apprentice, please click here.

In April of 2017, an Apprenticeship Levy came into effect, causing large businesses to start looking at Apprenticeships as viable and financially beneficial training opportunities.

The Apprenticeship Levy comes into effect when a business earns an excess of £3 million a year, requiring them to pay 0.5% into a digital fund reserved purely for the training of apprentices within the business.

Employers with a payroll of less than £3 million a year are exempt. From April 2019 at least 95% of the apprenticeship training and assessment costs will be paid for by the government, with the employer making a 5% cash contribution directly to the provider.

Click here to find out more.

Any business taking on a new apprentice between 1 April – 30 September 2021 with receive a financial incentive of £4,000. This payment is in addition to the existing incentives that are available to businesses.

This includes £1,000 for any business taking on an apprentice aged 16-18 (or aged 19-24 with an Education Health and Care plan or care leaver).

Business with fewer than 50 employees will have 100% of the Apprenticeship cost for apprentices aged 16-18 funded by the Government. There is a 5% co-funding charge for 19+ learners. 

Any further questions

If you have any questions that do not appear on our frequently asked questions page, please feel free to either call, email or send us a message using the enquiry form below. We will reply to you within 48 hours of submitting your enquiry.