PCS – Quality Training in the Heart of Birmingham

frequently
asked questions

Here you’ll find answers to frequently asked questions (FAQs) that we have received about Apprenticeships, Traineeships and Short Courses.

FAQs

Below you will find answers to some of the most frequently asked questions we have received from those looking to enrol in one of our accredited training programmes, before deciding whether further education is right for them or not.

This is one of our common frequently asked questions. A Traineeship is an education and training programme with work experience that is focused on giving young people the skills and experience that employers are looking for. At its core are work preparation training, English and maths for those who need it, and a high quality work experience placement.

This is one of our common frequently asked questions. Essentially, an Apprenticeship is a full time job, with added training and assessment. This means you would be gaining on the job experience, while earning a wage, and gaining a nationally recognised qualification. Apprenticeships are an excellent way to gain practical experience, skills and knowledge which can be implemented straight into the workplace.

An Apprenticeship teaches you the theoretical aspect of the industry you’re working in (the academic side), as well as the practical experience you can only gain from actually working within that industry (the on the job learning).

A traineeship is a pre-apprenticeship programme that aims to give learners an insight into the industry. It also provides work experience, employability skills and functional skills. Though it is unpaid, a trainee will have their travel expenses and PPE (Personal Protective Equipment) provided. It is a short programme, usually taking place over a 26 week period, compared to an apprenticeship, which usually lasts for 12 months, with 13 weeks spent training, and the other 13 weeks with an employer. Apprentices are paid at least the minimum apprenticeship wage.

You can visit www.gov.uk/apply-apprenticeship or www.getmyfirstjob.co.uk where you would need to enter all of your information before searching for vacancies. Once you have applied for a vacancy, a Training Provider will make contact to complete a telephone interview before inviting you in for a screening. If successful, the Training Provider would then arrange an interview with the employer.

If you have performed well throughout the Apprenticeship, the vast majority of employers will indeed keep an Apprentice on as a full time employee. Around 90% of Apprentices stay with their current employer once their course has finished, however it is not guaranteed. If an Apprentice does not perform to the best of their ability then, like with any other employee, an Apprentice would be let go upon completion of their course.

Yes of course! All Apprentices are eligible to get an Apprentice NUS extra card, which comes to £11 for an entire year. The NUS extra card offers discounts in dozens of shops, restaurants and entertainment locations (Thorpe Park, Cinemas, etc.) and so it is well worth the £11 price tag!
 
As an Apprentice you are entitled to a 16-25 young person’s railcard (£30 for one year, or £70 for three). This railcard can save you up to a 1/3 off all rail fares, which means big savings when it comes to an Apprentices commute! You could also get your first months travel for free through Workwise who supply a 4 week travel pass to Apprentices from day 1 of their employment.
 

You would be given a bursary form, and providing your parents meet the eligibility criteria, you would receive Travel Expenses.

This is one of our common frequently asked questions. At Protocol we stress the importance of safeguarding, and all of our recruitment advisers and assessors adhere to our safeguarding policies. If you are having any problems at work, you can speak to us at any time and we will make sure the problem is solved as soon as possible. The needs of our learners are of utmost priority, so support will be available throughout the entirety of your Apprenticeship.

This is one of our common frequently asked questions. A Traineeship is an education and training programme with work experience that is focused on giving young people the skills and experience that employers are looking for. At its core are work preparation training, English and maths for those who need it, and a high quality work experience placement.

This is one of our common frequently asked questions. Essentially, an Apprenticeship is a full time job, with added training and assessment. This means you would be gaining on the job experience, while earning a wage, and gaining a nationally recognised qualification. Apprenticeships are an excellent way to gain practical experience, skills and knowledge which can be implemented straight into the workplace.

An Apprenticeship teaches you the theoretical aspect of the industry you’re working in (the academic side), as well as the practical experience you can only gain from actually working within that industry (the on the job learning).

A traineeship is a pre-apprenticeship programme that aims to give learners an insight into the industry. It also provides work experience, employability skills and functional skills. Though it is unpaid, a trainee will have their travel expenses and PPE (Personal Protective Equipment) provided. It is a short programme, usually taking place over a 26 week period, compared to an apprenticeship, which usually lasts for 12 months, with 13 weeks spent training, and the other 13 weeks with an employer. Apprentices are paid at least the minimum apprenticeship wage.

You can visit www.gov.uk/apply-apprenticeship or www.getmyfirstjob.co.uk where you would need to enter all of your information before searching for vacancies. Once you have applied for a vacancy, a Training Provider will make contact to complete a telephone interview before inviting you in for a screening. If successful, the Training Provider would then arrange an interview with the employer.

If you have performed well throughout the Apprenticeship, the vast majority of employers will indeed keep an Apprentice on as a full time employee. Around 90% of Apprentices stay with their current employer once their course has finished, however it is not guaranteed. If an Apprentice does not perform to the best of their ability then, like with any other employee, an Apprentice would be let go upon completion of their course.

Yes of course! All Apprentices are eligible to get an Apprentice NUS extra card, which comes to £11 for an entire year. The NUS extra card offers discounts in dozens of shops, restaurants and entertainment locations (Thorpe Park, Cinemas, etc.) and so it is well worth the £11 price tag!
 
As an Apprentice you are entitled to a 16-25 young person’s railcard (£30 for one year, or £70 for three). This railcard can save you up to a 1/3 off all rail fares, which means big savings when it comes to an Apprentices commute! You could also get your first months travel for free through Workwise who supply a 4 week travel pass to Apprentices from day 1 of their employment.
 

You would be given a bursary form, and providing your parents meet the eligibility criteria, you would receive Travel Expenses.

This is one of our common frequently asked questions. At Protocol we stress the importance of safeguarding, and all of our recruitment advisers and assessors adhere to our safeguarding policies. If you are having any problems at work, you can speak to us at any time and we will make sure the problem is solved as soon as possible. The needs of our learners are of utmost priority, so support will be available throughout the entirety of your Apprenticeship.

Any further questions

If you have any questions that do not appear on our frequently asked questions page, please feel free to either call, email or send us a message using the enquiry form below. We will reply to you within 48 hours of submitting your enquiry.