Team Leader &
Supervisor
Level 3
- Last updated 06/2021
Course Overview
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
What & How you'll learn
- This Apprenticeship has been designed to develop both new and existing skills
- The knowledge, skills and behaviours required to support the Apprentice in their role
- Job-specific skills vital for peak business performance
- Our Apprenticeships provide highly effective teaching and learning tailored to meet individual business needs
- Our fully-qualified educators will deliver high-quality face-to-face training
- On-site resources that Apprentices will need to complete their apprenticeship
- Online resources will be provided through Moodle & Mahara to bring the subject to life
- Real-time learner information provided to keep you up-to-date on the learners progression
End Point Assessment
The End Point Assessment (EPA) will only commence once the Employer, Apprentice and Protocol Consultancy Services are confident that the apprentice has developed all the knowledge, skills and behaviours defined in the apprenticeship standard and that these are clearly evidenced through the progress review meetings and records. The independent end point assessment ensures that all Apprentices consistently achieve the industry set professional standard. The EPA can commence at any point once the apprentice is competent and after the twelve-month minimum period of learning and development. Prior to independent end point assessment the functional skills English and maths components of the apprenticeship must be successfully completed.
course Details:
- 12-18 Month Duration
- Level 2 English & Maths
- Business & Administration
The Team Leader & Supervisor Apprenticeship Requires The Development Of Following Professional Behaviours, Knowledge And Skills:
- Understanding of different leadership styles
- Ability to develop relationships
- Decision making skills
- Communication skills
- Self management
Off the Job (OJT)
The apprentice must receive off-the-job training for a minimum of 20% of the time that they are paid to work.
There are many activities that can be calculated towards the OJT Hours, Such as:
- Shadowing a colleague
- Online learning
- Internal training
- Team meetings
- Appraisal/1-2-1 visits
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