Assessor / Tutor / IQA
I have worked for Protocol Consultancy Services for 11 years and have gained a wealth of experience and knowledge.
My role at Protocol is Tutor, Assessor and IQA. I Assess and conduct IQA on Management, Team Leading, Customer Services and Business Administration. I currently tutor on Employability Skills and have experience in tutoring on Customer Services, Business Administration and Travel & Tourism.
My IQA role involves planning and conducting the IQA across all the qualifications delivered within Protocol and liaising with the team of assessors to ensure Protocol maintains a high standard of assessment practice. I work closely with the QAC to meet our policies and procedures for IQA and assessment.
Qualifications held: -
- Travel Services 2 & 3
- Customer Services 2 & 3
- Business Administration 2 & 3
- Team Leading 2
- Management 4
- D32/D33 with updates in the new standards for the Assessment qualification
- Key Skills to level 3 and Functional Skills to level 2
- I am also affiliated to The IFL as an associate