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Assessor / Tutor / IQA

I have worked for Protocol Consultancy Services for 11 years and have gained a wealth of experience and knowledge.

My role at Protocol is Tutor, Assessor and IQA. I Assess and conduct IQA on Management, Team Leading, Customer Services and Business Administration. I currently tutor on Employability Skills and have experience in tutoring on Customer Services, Business Administration and Travel & Tourism.

My IQA role involves planning and conducting the IQA across all the qualifications delivered within Protocol and liaising with the team of assessors to ensure Protocol maintains a high standard of assessment practice. I work closely with the QAC to meet our policies and procedures for IQA and assessment.

Qualifications held: -

  • Travel Services 2 & 3
  • Customer Services 2 & 3
  • Business Administration 2 & 3
  • Team Leading 2
  • Management 4
  • D32/D33 with updates in the new standards for the Assessment qualification
  • V1
  • Key Skills to level 3 and Functional Skills to level 2
  • I am also affiliated to The IFL as an associate