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Business Development Manager

In charge of Business Development for Protocol Consultancy Services. Also tutor employability programmes and assess a case load of learners on Business Admin and Customer Service.

I work closely with the MD of the company to generate new business, whilst also maintaining and offering new training and consultancy to our existing employers. I source my own employer leads and arrange meetings with interested clients. I present Protocol’s portfolio of what we can offer the employer and build a strong and hopefully lasting relationship. I am in charge of the recruitment and selection process of all internal and external apprentices. I currently tutor a 4 day employability course with our internal apprentices helping them with CVs, cover letters, application forms, interview techniques, job search and also offer them career advice. I also do a lot of work with Job Centre Plus and help get a large number of unemployed 16-24 year olds back onto the employment ladder through finding them apprenticeships with the employers that Protocol have on board. Main focus is to hit targets to achieve funding within set time-frame. I also tutor Functional Skills and assess learner portfolios both internally and externally. I currently have a case load of 30 learners.

Generate new business for the company and support business tenders for more consultancy work.
Managing small team of 3 staff, completing Action Plans, CPD and appraisals on a quarterly basis.
Assess a case load of 30 learners.
Recruitment and selection process.
Update in-house employer and learner database daily.
Tutor Employability, Customer Service and Business Admin to learners at level 2 and 3.
Qualified assessor who assesses internal and external learners.
Getting unemployed people back in to work.
Recruiting apprentices on behalf of Protocols employers.
Daily/monthly analysis of performance, stats and evaluation on company KPI’s.
List of my Qualifications

I have achieved over 20 qualifications with the most recent being in Management Level 3, PTTLS Level 4, TAQA A1, Customer Service Level 2&3, Business Admin Level 2&3, Welcome Host Gold, ITQ level 2, Functional Skills Maths, English and ICT.

I have so far received over 10 different qualifications through Protocol before and since Joining the Company, so I am fully aware of how good the courses on offer are.