PCS – Quality Training in the Heart of Birmingham

Short
Courses

Our courses cover a wide range of interesting subjects which can be uniquely tailored to suit you or the specific needs of your business.

What is ASW?

ASW is a programme that provides funded training to help employees within the Birmingham area improve their skills.

The West Midlands Combined Authority funds ASW through the Adult Education Budget (AEB). The overall aim of AEB funding is to engage with residents aged 19+ and provide education and training.

The programme will deliver basic level Maths and English qualifications as well as vocational training in a wide range of subjects tailored to the individuals and employer’s needs.

What is SSW?

SSW is an initiative for small and medium-sized businesses in the Black Country. Serco manages the Skills Support for the Workforce programme, with ESF and ESFA co-financing it.

It offers fully-funded training and qualifications to support the development of individuals to improve their career opportunities and existing skills. 

We provide bespoke training courses to enhance your employees’ skills, increase the competitiveness of your business, and boost the local economy.

Active Upskilling
Short Courses
2021/22

Can you really afford not to upskill your employees? With the world of business constantly changing, why not equip existing staff with the knowledge, skills, and behaviours they will need to change with it. 

The qualification is suitable for anyone who wishes to increase their knowledge of mental health problems, the factors that cause mental ill-health and the ways that mental health problems can be managed. The course is also suitable for those who already work in this area, anyone who wants to secure a job linked to…

The qualification is suitable for anyone who wishes to increase their knowledge of dementia problems, the factors that cause dementia and the ways that dementia can be managed. The course is also suitable for those who already work in this area, anyone who wants to secure a job linked to dementia and anyone…

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace coaching of existing employees. What are the benefits? Develop workforce knowledge of coaching, gain new skills to improve your business, motivated and up skilled workforce and achieve an Accredited Award…

Ideal for employees needing to develop their core customer service skills, using the latest techniques and best practice. Participation in the workshop provides an opportunity to gain a nationally recognised qualification available through with leading vocational awarding body City and Guilds/ Pearsons. What are the benefits?…

The course is designed for people who are looking to enhance their existing knowledge from a Level 2 spreadsheet to a level 3. The course will give you a better understanding of how to effectively complete more advanced tasks such as formatting, functions, and locking spreadsheets. You will be given full online…

This course is designed for those looking to up-skill their general IT and in particular Word, Excel, Outlook & PowerPoint. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the programs. You will be given full online resources which will…

This course is designed for those looking to upskill their general IT and in particular Email Software. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the Email programme. You will be given full online resources which will support you…

This course is designed for those looking to upskill their general IT and in particular PowerPoint Software. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the PowerPoint programe. You will be given full online resources which will…

The IT User course is designed for people who are looking to upskill their general IT and spreadsheet skills. The course will give you a better understanding of how to effectively navigate around a PC and to be able to complete complex formulas. You will be given full online resources which will support you from stage…

This course is designed for those looking to upskill their general IT and in particular Word Processing. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the Word Programme. You will be given full online resources which will support…

Ideal for employees needing to develop knowledge and understanding regarding leadership, management and people management. Participation in the workshop provides an opportunity to gain a nationally recognised qualification available through with leading vocational awarding body City and Guilds / ILM. What…

This unit aims to develop the knowledge and skills required to manage individuals’ and teams performance. Upon completion of this unit, learners will have developed an understanding of the management of under performance in the workplace and will be able to manage individuals’ and teams performance in the…

This unit aims to develop the knowledge and skills required to manage individuals’ performance. Upon completion of this unit, learners will have developed an understanding of the management of under performance in the workplace and will be able to manage individuals’ performance in the workplace. What…

This unit aims to develop the knowledge and skills required to manage the performance of a team. Upon completion of this unit, learners will have developed an understanding of the management of team performance. Learners will be able to allocate and assure the quality of work and manage communications…

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace Mentoring of existing employees. What are the benefits? Develop workforce knowledge of mentoring, gain new skills to improve your business, motivated and up skilled workforce and achieve an Accredited Award…

The Social Media course is designed for people who are trying to engage with the wider audience/customer base. The course will give you a better understanding of how to effectively use Social Media to engage and interact with your customers. Please note that you should ideally be already using Social Networking sites…

The ‘Safeguarding, Prevent & British Values Level 2 Certificate’ is ideal for those who wish to increase their awareness and understanding of issues including radicalisation, extremism, propaganda and social media, as well as key topics surrounding democracy and the rule of law. The aim throughout the course is to…

The sales course is designed to help people develop a deeper understanding of sales in a workplace. Ideally for telesales, business development and field sales roles. What are the benefits How sales fits into the objectives and marketing of a business, knowledge of available sales tools and channels for a business…

This unit aims to develop the knowledge and skills required to lead and manage teams. Upon completion of this unit, learners will be able to engage and support team members, manage team performance and deal with problems arising within a team. Participation in the workshop provides an opportunity to gain…

The qualification is suitable for anyone who wishes to increase their knowledge of mental health problems, the factors that cause…

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace coaching…

The course is designed for people who are looking to enhance their existing knowledge from a Level 2 spreadsheet to a level 3. The…

This course is designed for those looking to upskill their general IT and in particular Email Software. The course will give you a better…

The IT User course is designed for people who are looking to upskill their general IT and spreadsheet skills. The course will give you a…

Ideal for employees needing to develop knowledge and understanding regarding leadership, management and people…

This unit aims to develop the knowledge and skills required to manage individuals’ performance. Upon completion of this unit…

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace Mentoring…

The ‘Safeguarding, Prevent & British Values Level 2 Certificate’ is ideal for those who wish to increase their awareness and understanding of…

This unit aims to develop the knowledge and skills required to lead and manage teams. Upon completion of this unit, learners…

The qualification is suitable for anyone who wishes to increase their knowledge of dementia problems, the factors that cause dementia…

Ideal for employees needing to develop their core customer service skills, using the latest techniques and best practice. Participation in the…

This course is designed for those looking to up-skill their general IT and in particular Word, Excel, Outlook & PowerPoint. The…

This course is designed for those looking to upskill their general IT and in particular PowerPoint Software. The course will give you a better…

This course is designed for those looking to upskill their general IT and in particular Word Processing. The course will give you a better…

This unit aims to develop the knowledge and skills required to manage individuals’ and teams performance. Upon completion…

This unit aims to develop the knowledge and skills required to manage the performance of a team. Upon completion of this unit…

The Social Media course is designed for people who are trying to engage with the wider audience/customer base. The course will give you a…

The sales course is designed to help people develop a deeper understanding of sales in a workplace. Ideally for telesales…