PCS – Quality Training in the Heart of Birmingham

Short
Courses

Can you really afford not to upskill your employees? With the world of business constantly changing, why not equip existing staff with the knowledge, skills, and behaviours they will need to change with it through training workshops and short courses. 

What is ASW?

ASW is a programme that provides funded training to help employees within the Birmingham area improve their skills through workshops and short courses.

The West Midlands Combined Authority funds ASW through the Adult Education Budget (AEB). The overall aim of AEB funding is to engage with residents aged 19+ and provide education and training.

The programme will deliver basic level Maths and English qualifications as well as vocational training in a wide range of subjects tailored to the individuals and employer’s needs.

What is SSW?

SSW is an initiative for small and medium-sized businesses in the Black Country. Serco manages the Skills Support for the Workforce programme, with ESF and ESFA co-financing it.

It offers fully-funded training and qualifications to support the development of individuals to improve their career opportunities and existing skills. 

We provide bespoke training courses to enhance your employees’ skills, increase the competitiveness of your business, and boost the local economy.

Upskilling Courses
in Birmingham

 At Protocol Consultancy Services, we offer a variety of recognised qualifications and training courses to enhance your own or your employees’ skills. Look below for our list of Birmingham courses.

Employers are becoming increasingly interested in their staff having a good understanding of mental health problems. The demand for mental health skills and resources has been steadily growing throughout the last decade. Employers and employees have begun to recognise the importance of mental health awareness…

Wherever numbers are involved, you are likely to find Microsoft Excel. This course is designed to take your skills to the next level, progressing from a level 2 qualification to a level 3. Typically, users only utilise the most basic functions available through the Microsoft programme, as they can feel overwhelmed and intimidated…

Whether you’re looking for a new job or hoping to take a step up where you work, adding a digital qualification to your CV is sure to help you reach your goal. The I.T. User Skills short course is for people looking to upskill their general I.T. skills when using Word, Excel, Outlook, and PowerPoint. The course allows you to build on…

Even though writing emails is a key skill that employers look for in today’s workplace, it is rarely taught in schools, on work experience placements, or in higher education institutions. This results in many young people entering the world of work without ever composing a professional email. The I.T. User Skills: Email…

Need to deliver an important presentation? The I.T. User Skills: Presentation Software short course will grant you the skills and knowledge required to take complicated information and turn it into something that is clear and easy to follow. During this course, you will learn how to identify the right tools to create a presentation…

Wherever numbers are involved, you are likely to find Microsoft Excel. This short course is designed to take your skills to the next level, progressing from a level 1 qualification to a level 2. The I.T. User Skills: Spreadsheet Software short course is for people looking to upskill their general I.T. skills when using…

Microsoft Word is the most commonly-used word processing software in the world, used for professional and personal reasons, in schools and in business. This course is designed to take your skills to the next level, progressing from a level 1 qualification to a level 2. During the I.T. User Skills: Word Processing Software…

Employers are becoming increasingly interested in their staff having a good understanding of mental health problems. The demand for…

Whether you’re looking for a new job or hoping to take a step up where you work, adding a digital qualification to your CV is sure to…

Need to deliver an important presentation? The I.T. User Skills: Presentation Software short course will grant you the skills and…

Microsoft Word is the most commonly-used word processing software in the world, used for professional and personal reasons…

Wherever numbers are involved, you are likely to find Microsoft Excel. This course is designed to take your skills to the next level, progressing…

Even though writing emails is a key skill that employers look for in today’s workplace, it is rarely taught in schools, on work experience…

Wherever numbers are involved, you are likely to find Microsoft Excel. This course is designed to take your skills to the next level, progressing…

Upskilling Courses
in the black Country

Looking to increase your skills and progress within your existing company or even get a better job? Take a look at our list of courses that are available for employees within The Black Country.

Employers are becoming increasingly interested in their staff having a good understanding of mental health problems. The demand for mental health skills and resources has been steadily growing throughout the last decade. Employers and employees have begun to recognise the importance of mental health awareness…

The knowledge and skills needed to provide effective and compassionate dementia care have never been more necessary and sought after. As such, the Certificate in Dementia Care has been designed to cover essential topics that will prepare you for this role within the health and social care sector. The course is…

The Coaching Training Workshop equips you with the knowledge and skills you need to be an effective workplace coach and allows you to help colleagues achieve their professional goals. On this journey, you will also reflect on your own development and how your goals can be achieved. During this workshop, you will…

Interested in improving your customer service skills? The Customer Service Training short course is the ideal solution for employees looking to improve their employability by developing vital customer service skills or for employers looking to upskill their workforce. Training will focus on enhancing your knowledge and skills…

Wherever numbers are involved, you are likely to find Microsoft Excel. This course is designed to take your skills to the next level, progressing from a level 2 qualification to a level 3. Typically, users only utilise the most basic functions available through the Microsoft programme, as they can feel overwhelmed and intimidated…

Whether you’re looking for a new job or hoping to take a step up where you work, adding a digital qualification to your CV is sure to help you reach your goal. The I.T. User Skills short course is for people looking to upskill their general I.T. skills when using Word, Excel, Outlook, and PowerPoint. The course allows you to build on…

Even though writing emails is a key skill that employers look for in today’s workplace, it is rarely taught in schools, on work experience placements, or in higher education institutions. This results in many young people entering the world of work without ever composing a professional email. The I.T. User Skills: Email…

Need to deliver an important presentation? The I.T. User Skills: Presentation Software short course will grant you the skills and knowledge required to take complicated information and turn it into something that is clear and easy to follow. During this course, you will learn how to identify the right tools to create a presentation…

Wherever numbers are involved, you are likely to find Microsoft Excel. This short course is designed to take your skills to the next level, progressing from a level 1 qualification to a level 2. The I.T. User Skills: Spreadsheet Software short course is for people looking to upskill their general I.T. skills when using spreadsheet…

Microsoft Word is the most commonly-used word processing software in the world, used for professional and personal reasons, in schools and in business. This course is designed to take your skills to the next level, progressing from a level 1 qualification to a level 2. During the I.T. User Skills: Word Processing Software…

Interested in developing your management skills? This short course will help learners gain a better understanding of how to manage the performance of their workforce. Techniques will focus on the effective use of communication and goal setting to increase productivity and improve morale. Training sessions will…

Interested in developing your management skills for individuals? This short course will help learners gain a better understanding of how to manage the performance of their workforce. Techniques will focus on the effective use of communication and goal setting to increase productivity and improve morale. Training…

Interested in developing your management skills for teams? This short course will help learners gain a better understanding of how to manage the performance of their workforce. Techniques will focus on the effective use of communication and goal setting to increase productivity and improve morale. Training sessions will…

The Mentoring Training Workshop short course equips you with the knowledge and skills you need to be an effective workplace mentor. This training allows you to help colleagues achieve their professional goals by asking questions and practicing active listening. During this workshop, you will be encouraged to engage…

The Principles of Social Media within a Business short course is ideal for people looking to develop their knowledge of products and services relating to social media. This course will give you a better understanding of several social media platforms as well as how to use them to engage and interact with customers. The…

With human rights issues, hate crimes, and civil unrest becoming more common, at home and abroad, it is vital that we educate ourselves. The Safeguarding, Prevent, & British Values short course is for those who wish to upskill their knowledge and skills in relation to the subject. You will focus on issues like radicalisation and…

Looking to develop your sales skills? This Sales Workshop is designed to help people develop a deeper understanding of sales within a workplace. The ability to effectively sell goods is a highly sought-after skill, whether you are selling goods directly to customers or through a third party. Roles linking with sales can…

Whether you’re looking to enhance your own skills, or an employer interested in upskilling your team, developing the knowledge to successfully lead a team is crucial, especially for those looking to progress themselves or their staff into a management role. The Team Leading Training short course aims to…

Employers are becoming increasingly interested in their staff having a good understanding of mental health problems. The demand for…

The Coaching Training Workshop equips you with the knowledge and skills you need to be an effective workplace coach and allows you…

Wherever numbers are involved, you are likely to find Microsoft Excel. This course is designed to take your skills to the next level, progressing…

Even though writing emails is a key skill that employers look for in today’s workplace, it is rarely taught in schools, on work experience

Wherever numbers are involved, you are likely to find Microsoft Excel. This short course is designed to take your skills to the next level, progressing…

Interested in developing your management skills? This short course will help learners gain a better understanding of how to…

Interested in developing your management skills for teams? This short course will help learners gain a better understanding of how to…

The Principles of Social Media within a Business short course is ideal for people looking to develop their knowledge of products and…

Looking to develop your sales skills? This Sales Workshop is designed to help people develop a deeper understanding of sales within a…

The knowledge and skills needed to provide effective and compassionate dementia care have never been more necessary and sought after…

Interested in improving your customer service skills? The Customer Service Training short course is the ideal solution for…

Whether you’re looking for a new job or hoping to take a step up where you work, adding a digital qualification to your CV is sure to…

Need to deliver an important presentation? The I.T. User Skills: Presentation Software short course will grant you the skills and…

Microsoft Word is the most commonly-used word processing software in the world, used for professional and personal reasons…

Interested in developing your management skills for individuals? This short course will help learners gain a better…

The Mentoring Training Workshop short course equips you with the knowledge and skills you need to be an effective workplace mentor…

With human rights issues, hate crimes, and civil unrest becoming more common, at home and abroad, it is vital that we educate ourselves…

Whether you’re looking to enhance your own skills, or an employer interested in upskilling your team, developing the knowledge to…