PCS – Quality Training in the Heart of Birmingham

Short
Courses

At PCS, our courses cover a wide range of interesting subjects which can be uniquely tailored to suit you or the specific needs of your business.

awareness in mental health short courses
Awareness in Mental Health

The qualification is suitable for anyone who wishes to increase their knowledge of mental health problems, the factors that cause mental ill-health and the ways that mental health problems can be managed. The course is also suitable for those who already work in this area, anyone who wants to secure a job linked to…

Business improvement techniques workshop

Ideal for employees in the business sector who are responsible for providing a cost-effective service. Gain knowledge and understanding, skills and techniques learners need for successful performance in working life. Understand concepts of LEAN. What are the benefits? Develop workforce knowledge of Business…

certificate in dementia care short courses
Certificate in Dementia Care

The qualification is suitable for anyone who wishes to increase their knowledge of dementia problems, the factors that cause dementia and the ways that dementia can be managed. The course is also suitable for those who already work in this area, anyone who wants to secure a job linked to dementia and anyone…

coaching training workshops short courses
Coaching Training Workshops

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace coaching of existing employees. What are the benefits? Develop workforce knowledge of coaching, gain new skills to improve your business, motivated and up skilled workforce and achieve an Accredited Award…

customer service training short courses
Customer Service Training

Ideal for employees needing to develop their core customer service skills, using the latest techniques and best practice. Participation in the workshop provides an opportunity to gain a nationally recognised qualification available through with leading vocational awarding body City and Guilds/ Pearsons. What are the benefits?…

Excel Spreadsheet Software

The course is designed for people who are looking to enhance their existing knowledge from a Level 2 spreadsheet to a level 3. The course will give you a better understanding of how to effectively complete more advanced tasks such as formatting, functions, and locking spreadsheets. You will be given full online…

I.t. practitioner case studies
I.T. User Skills

This course is designed for those looking to up-skill their general IT and in particular Word, Excel, Outlook & PowerPoint. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the programs. You will be given full online resources which will…

I.T. User Skills Email Software

This course is designed for those looking to upskill their general IT and in particular Email Software. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the Email programme. You will be given full online resources which will support you…

I.T. User Skills Presentation Software

This course is designed for those looking to upskill their general IT and in particular PowerPoint Software. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the PowerPoint programe. You will be given full online resources which will…

I.T. User Skills Spreadsheet Software

The IT User course is designed for people who are looking to upskill their general IT and spreadsheet skills. The course will give you a better understanding of how to effectively navigate around a PC and to be able to complete complex formulas. You will be given full online resources which will support you from stage…

I.T. User Skills Word Processing Software

This course is designed for those looking to upskill their general IT and in particular Word Processing. The course will give you a better understanding of how to effectively navigate around a PC and allow you to gain full confidence of using the Word Programme. You will be given full online resources which will support…

Leadership & Management Training Workshops

Ideal for employees needing to develop knowledge and understanding regarding leadership, management and people management. Participation in the workshop provides an opportunity to gain a nationally recognised qualification available through with leading vocational awarding body City and Guilds / ILM. What…

Manage Individual & Team Performance Workshops

This unit aims to develop the knowledge and skills required to manage individuals’ and teams performance. Upon completion of this unit, learners will have developed an understanding of the management of under performance in the workplace and will be able to manage individuals’ and teams performance in the…

Manage Individual Performance Workshops

This unit aims to develop the knowledge and skills required to manage individuals’ performance. Upon completion of this unit, learners will have developed an understanding of the management of under performance in the workplace and will be able to manage individuals’ performance in the workplace. What…

Manage Team Performance Workshops

This unit aims to develop the knowledge and skills required to manage the performance of a team. Upon completion of this unit, learners will have developed an understanding of the management of team performance. Learners will be able to allocate and assure the quality of work and manage communications…

mentoring training workshops short courses
Mentoring Training Workshops

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace Mentoring of existing employees. What are the benefits? Develop workforce knowledge of mentoring, gain new skills to improve your business, motivated and up skilled workforce and achieve an Accredited Award…

principles of social media and social media case studies
Principles of Social Media within a Business

The Social Media course is designed for people who are trying to engage with the wider audience/customer base. The course will give you a better understanding of how to effectively use Social Media to engage and interact with your customers. Please note that you should ideally be already using Social Networking sites…

sales workshop short courses
Sales Workshop

The sales course is designed to help people develop a deeper understanding of sales in a workplace. Ideally for telesales, business development and field sales roles. What are the benefits How sales fits into the objectives and marketing of a business, knowledge of available sales tools and channels for a business…

Team Leading Training Workshops

This unit aims to develop the knowledge and skills required to lead and manage teams. Upon completion of this unit, learners will be able to engage and support team members, manage team performance and deal with problems arising within a team. Participation in the workshop provides an opportunity to gain…

awareness in mental health short courses
Awareness
in Mental
Health

The qualification is suitable for anyone who wishes to increase their knowledge of mental health problems, the factors that cause mental ill-health and the ways…

certificate in dementia care short courses
Certificate in Dementia Care

The qualification is suitable for anyone who wishes to increase their knowledge of dementia problems, the factors that cause dementia and the ways that dementia can be…

customer service training short courses
Customer Service Training

Ideal for employees needing to develop their core customer service skills, using the latest techniques and best practice. Participation in the workshop provides an…

I.t. practitioner case studies
I.T. User
Skills

This course is designed for those looking to up-skill their general IT and in particular Word, Excel, Outlook & PowerPoint. The course will give you a better…

I.T. User Skills Presentation Software

This course is designed for those looking to upskill their general IT and in particular PowerPoint Software. The course will give you a better understanding of how to…

I.T. User Skills
Word Processing Software

This course is designed for those looking to upskill their general IT and in particular Word Processing. The course will give you a better understanding of how to…

Manage Individual & Team Performance Workshops

This unit aims to develop the knowledge and skills required to manage individuals’ and teams performance. Upon completion of this unit, learners will have…

Manage Team Performance Workshops

This unit aims to develop the knowledge and skills required to manage the performance of a team. Upon completion of this unit, learners will have developed…

principles of social media and social media case studies
Principles of Social Media within A Business

The Social Media course is designed for people who are trying to engage with the wider audience/customer base. The course will give you a better understanding of how…

Team Leading Training Workshops

This unit aims to develop the knowledge and skills required to lead and manage teams. Upon completion of this unit, learners will be able to engage and support…

Business improvement techniques workshop

Ideal for employees in the business sector who are responsible for providing a cost-effective service. Gain knowledge and understanding, skills and techniques learners…

coaching training workshops short courses
Coaching Training Workshops

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace coaching of existing employees. What are…

Excel Spreadsheet Software

The course is designed for people who are looking to enhance their existing knowledge from a Level 2 spreadsheet to a level 3. The course will give you a better…

I.T. User Skills
Email Software

This course is designed for those looking to upskill their general IT and in particular Email Software. The course will give you a better understanding of how to…

I.T. User Skills Spreadsheet Software

The IT User course is designed for people who are looking to upskill their general IT and spreadsheet skills. The course will give you a better understanding of how to…

Leadership & Management Training Workshops

Ideal for employees needing to develop knowledge and understanding regarding leadership, management and people management. Participation in…

Manage Individual Performance Workshops

This unit aims to develop the knowledge and skills required to manage individuals’ performance. Upon completion of this unit, learners will have developed…

mentoring training workshops short courses
Mentoring
Training
Workshops

Ideal for employees needing to develop knowledge and understanding regarding good practice in workplace Mentoring of existing employees. What are…

sales workshop short courses
Sales
Workshop

The sales course is designed to help people develop a deeper understanding of sales in a workplace. Ideally for telesales, business development and field…