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Quality Models
At Protocol we use the following quality models:
- Total Quality Management
- EFQM (European Foundation Quality Model through Midlands Excellence)
- IIP (Investors in People)
- IIE (Investors in Excellence)
- Matrix (Information, Advice and Guidance)
- Ofsted
We would be happy to talk to other small businesses on how we have used and achieved all of the above
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Protocol Resources
Grade One training provider;
Based in the centre of Birmingham, at Protocol we offer a wide range of courses and apprenticeship programmes to suit the individual needs of learners and employers with fully equipped training rooms and e-portfolios. We offer: –
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- Business Administration
- Customer Service
- Hospitality
- Functional Skills
- IT User Skills
- IT Practitioner
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- Management (Operational Management)
- Social Media / Digital Marketing
- Team Leader
- Traineeships (Pre Aprenticeship)
- Warehouse
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Latest News
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Get involved with Protocol
Grade One Tutors and Assessors
[extra_wrap]Excellent training offered on all of our programmes by fully qualified tutors and assessors[/extra_wrap][clear]
Moodle – Virtual Learning Environment
[extra_wrap]Our Moodle allows you access all resources for you course from any PC, Laptop or Mobile device in the world[/extra_wrap][clear]
Mahara – Online ePortfolio System
[extra_wrap]With Mahara you can access and update your ePortfolio from anywhere. Your assessors can also access your portfolio and provide support when and where required [/extra_wrap][clear]
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