PCS – Quality Training in the Heart of Birmingham

of Social Media
within a Business

Course Overview

The Principles of Social Media within a Business short course is ideal for people looking to develop their knowledge of products and services relating to social media. This course will give you a better understanding of several social media platforms as well as how to use them to engage and interact with customers.

The knowledge this training provides will help you produce a social media strategy and understand the role it can play in growing a business. You should already be using social media sites and have profiles set up on Facebook, Twitter, and LinkedIn. This qualification has many progression opportunities through Short Courses, Traineeships, & Apprenticeships, with full training and support provided.

Who is the course for?

This qualification is designed for learners who are interested in the creative field of social media. Learners could also include:

What are the Benefits?

Since 1996, Protocol Consultancy Services have guided countless learners through upskilling short courses and achieved a 90% success rate. Benefits include:

Delivery Method

As part of this training, you will attend locally based workshops or training sessions via teams (the number of which will be determined at the beginning of the course) in a supportive and welcoming environment. During this time, you will also be required to complete an assignment as part of your programme of learning.

During these workshops, you will work individually and as part of a team, collaborating with other learners on the course to complete several different tasks. This will allow for the continuous improvement of highly sought-after skills, such as problem-solving, decision-making, prioritising, negotiating, teamwork, and independence.

You will learn in a step-by-step manner, allowing you to complete tasks in an enjoyable way, that is easy for you to follow, and improve your chances of retaining the knowledge and skills that you gain. Your tutor will also work with you individually to help identify areas of improvement, with support provided throughout your course.

principles of social media and social media case studies
course Details:
What is covered?

During this course, the learner will develop knowledge and skills regarding social media within a business. Including:


Funding is available for companies within your Local Enterprise Partnership (LEP) area. Additional training is also available for Maths and English as part of the course. However, a Training Needs Analysis must first be completed to establish eligibility.

Progression Opportunities:
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Principles Of Social Media Within A Business