My primary duties revolve around Business Administration, assisting the business three days a week. In addition, I also complete work files needed for my apprenticeship and educational development.
Before Protocol, I struggled to find anybody to give me an interview for a full-time apprenticeship programme. As a result, I decided to start the Traineeship programme, allowing me to improve my CV and interview skills.
My working environment is largely office-based and consists of a group of extremely helpful staff. However, due to the fact we are an apprenticeship college, there are also several students on-site at any given time who are interested in developing their skills for future employment.
Due to my participation in the Business Administration apprenticeship, I work with a wide range of departments and colleagues as and when is needed to complete my daily tasks.
I enjoyed completing this qualification thoroughly and found that everyone was willing to help me whenever I needed it, and there was always help and support during the day and outside of office hours.
The main challenge that I face is trying to resolve issues that I haven’t encountered before and solving them while learning at the same time.
The best way to resolve issues that I haven’t encountered before is to ask the helpful team of people that I am surrounded by every day, using them as a resource to learn from and develop as I progress through my apprenticeship.
Employer: Protocol Consultancy Services
Job Role: Administration Assistant
Qualification: Business Administration
I am thoroughly enjoying my time with Protocol and have been working in their administration office three days a week and am now seeking a full-time position to enhance my skills and further my career.