PCS – Quality Training in the Heart of Birmingham

I.T. User
Level 2

Who is this course for?

The I.T. User Skills course is for people looking to upskill their general I.T. skills when using Word, Excel, Outlook, and PowerPoint. The course will give you a better understanding of how to effectively navigate around a PC. You’ll have full online resources which will support you from stage one of your training. The online resources must be completed before attending the full workshop.

What are the Benefits?

This upskilling short course allows you to develop new and existing I.T. user skills that will help create a long-standing career pathway within your chosen industry. Courses are delivered as distance learning, allowing you to choose when and where to study, with personal tutors assigned to ensure you have the support needed to succeed. And, at the end of the course you’ll gain a nationally recognised qualification, serving as evidence for the knowledge and skills you have developed.

How Are Qualifications Achieved?

To achieve the units for I.T. User Skills, participants must attend locally based workshops. The number of sessions will depend on the individual needs of the learner. You will also need to complete a short test at the end of the session. Workshops are not consecutive days. Users have pre-course revision materials (online) that they must complete before attending the workshop.

How is it funded?

Funding is available for companies within your LEP area. A Training Needs Analysis will take place first to establish eligibility and Maths & English Initial Assessment.

I.t. practitioner short courses and case studies
Course Content:
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I.T. User Skills​