The ICT Practitioner Level 3 course was very informative, educational, and fun. Completing this course will benefit my future aspirations within the field of IT.
While studying this course, I found Craig extremely helpful. He always answered any enquiries I had and made me feel relaxed and involved throughout. He also went above and beyond to make sure I had all the practical evidence needed to complete the course, even having me visit Protocol’s offices to complete tasks on-site.
I have wanted to move into the IT industry, and Protocol was the first training provider that allowed me to partake in a course. I am hoping to be successful in moving into an IT support role in the foreseeable future.
Overall I just wanted to say how this course has improved my knowledge and skills within the field of IT and I would highly recommend this course to anyone interested in improving their skillset or gaining a qualification within IT.