The ICT Practitioner Level 3 course was very informative, educational, and fun. Additionally, completing this course will benefit my future aspirations within the field of IT.

While studying this course, I found Craig extremely helpful. He always answered any enquiries I had and made me feel relaxed and involved throughout. Moreover, he went above and beyond to make sure I had all the practical evidence needed to complete the course, even having me visit Protocol’s offices to complete tasks on-site.

I have wanted to move into the IT industry, and Protocol was the first training provider that allowed me to partake in a course. Consequently, I am hoping to be successful in moving into an IT support role in the foreseeable future.

Overall, I just wanted to say how this course has improved my knowledge and skills within the field of IT. Therefore, I would highly recommend this course to anyone interested in improving their skillset or gaining a qualification.

Are you interested in developing your skills within the field of IT? Give us a call on 0121 236 2634email at Contactus@Protocolgroup.co.uk, or check out our Digital Support Technician apprenticeship for more information.