Customer Service
Practitioner
Level 2

Job Description

D2 Communications aim to provide excellent customer service and to promote this idea throughout their organisation. Making sure all their customer needs are met to the highest of standards. You’ll deliver high quality lead generation and identify new business opportunities. This role is busy and rewarding and your day will go by quickly!

Duties Include:

About The Employer

D2 Communications, a part of BT Local Business, stands as an independent enterprise empowered by the global strength of BT. Serving independent SME businesses from Birmingham to Hereford, D2 Communications combines the personalised touch of a family-run firm with BT’s extensive expertise, technology, infrastructure, and resources. Their commitment goes beyond business; they focus on helping their team members grow both professionally and personally. With continuous support and training, D2 Communications ensures that each individual can achieve their career aspirations within the company.

Things to consider

All applications must be made through this vacancy or on .Gov. Please do not attempt to contact the employer directly, as this may result in your application not being considered.

The primary interview will take place at Protocol Consultancy Services, so it is important for you to be able to travel to our offices, as well as the offices of the employer. Please consider the ease or difficulty of this before applying for the apprenticeship.

Do you possess the desired qualities and qualifications. Lacking in some areas does not mean you will be unsuccessful in the application process, but the more you meet the criteria, the better chance you have.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

Apprenticeship Summary
Desired Skills
Desired Qualifications
Personal Qualities
Future Prospects

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Customer Service
Practitioner Vacancy