Customer Service
Specialist
Level 3

Job Description

The aim of D 2 Communications is to provide excellent customer service and to promote this idea throughout their organisation. Making sure all their customer needs are met to the highest of standards and everyone is achieving sales targets in all agreed areas, selling the full range of products and services.

Duties Include:

About D 2 Communications

D 2 Communications has been working within BT Local Business for over 16 years, so are no newcomer to the industry but offer a fresh approach to the area. They are fortunate to have an excellent team who have superb local knowledge of BT and the products and services they can offer the SME space.

Things to consider

All applications must be made through this vacancy or on .Gov. Please do not attempt to contact the employer directly, as this may result in your application not being considered.

The primary interview will take place at Protocol Consultancy Services, so it is important for you to be able to travel to our offices, as well as the offices of the employer. Please consider the ease or difficulty of this before applying for the apprenticeship.

Do you possess the desired qualities and qualifications. Lacking in some areas does not mean you will be unsuccessful in the application process, but the more you meet the criteria, the better chance you have.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

D 2 Communications
Apprenticeship Summary
Desired Skills
Desired Qualifications
Personal Qualities
Future Prospects

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Customer Service
Specialist Vacancy