Customer Service Practitioner
Level 2
Job Description
This is an exciting opportunity for a candidate looking to further their career in an office environment. Your role with MetroPM will involve doing general business admin duties with elements of customer services.
Your duties would include:
- Basic letter writing
- General filing and assistance of colleagues
- Updating client's details on software
- Franking post and taking to the post office
- Sending brochures to prospective clients
- Sending minutes, notice of meeting, letters prepared by property managers
- Assisting the accounts assistant as necessary as the needs of the company dictates
- Data Entry
- Ordering stationery
- Telephone enquiries and messages for colleagues
- Opening new files when required
- Archiving files ready for collection
- General office administration including photocopying, scanning, e-mailing and laminating
- Scanning and saving document to software such as leases, health and safety polices, insurance documents, management agreements
About MetroPM
MetroPM oversees the day-to-day running of its estates, including managing relationships with employees and regular contractors such as gardeners, cleaners and maintenance staff.
MetroPM also takes care of any large maintenance contracts by tendering and appointing approved specialists to carry out necessary works as well as making regular estate inspections. We provide the Directors of a Management Company with regular reports as required and will act as Company Secretary if required.
Employer
MetroPM
Address
68 Harborne Park Rd
Birmingham
B17 0DH
- Expires 27 August 2021
Apprenticeship Summary
- Intermediate Level 2 Apprenticeship
- Possible Start Date: 30 August 2021
- 37.5 hours per week
- 21 Month Duration
- £10,000.00 annually
- Birmingham
Desired Skills
- Ability to work in a team
- Good telephone manner
- Good time management
- Organised
- IT skills
Desired Qualifications
- English and maths at GCSE grades 7-4/A-C or equivalents
Personal Qualities
- Friendly
- Polite
- Approachable
Future Prospects
- Progression within the company
Things to Consider
- Can you get to this location?
- Do you have the qualifications required?