PCS – Quality Training in the Heart of Birmingham

Customer Service
Level 2

Job Description

This business is looking for someone to provide comprehensive support to the customer base, fulfilling customer service needs and developing a professional and business relationship with them.

General Duties Include:

About The Employer

They lead the way in offering high-quality professional jewellery making supplies at affordable prices. That’s why they’re known as the UK’s jewellery making one-stop shop. Since 2013, they’ve been part of the Heimerle + Meule Group, and have continued to grow. They’re proud to offer the most extensive range of jewellery-making supplies, with the UK’s largest range of jewellery-making products available for jewellery makers and students of all skill levels. All are available for next-day delivery. As industry leaders, they are now transforming the process of jewellery making with a 3D printing service designed to allow you to create custom jewellery designs in a range of high-quality precious metals.

Things to consider

All applications must be made through this vacancy or on .Gov. Please do not attempt to contact the employer directly, as this may result in your application not being considered.

The primary interview will take place at Protocol Consultancy Services, so it is important for you to be able to travel to our offices, as well as the offices of the employer. Please consider the ease or difficulty of this before applying for the apprenticeship.

Do you possess the desired qualities and qualifications. Lacking in some areas does not mean you will be unsuccessful in the application process, but the more you meet the criteria, the better chance you have.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

Apprenticeship Summary
Desired Skills
Desired Qualifications
Personal Qualities
Future Prospects

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Customer Service
Practitioner Vacancy