PCS – Quality Training in the Heart of Birmingham

Customer Service
Practitioner
Level 2

Job Description

This business is a vibrant community organisation providing support to people living in and around the Sparkbrook area. They are seeking an enthusiastic individual to join their team to act as reception and administrative support. You will form the front of house provision, welcoming people to the building , answering phone calls etc.

General Duties Include:

About The Employer

They are a vibrant community organisation providing support people living in and around the Sparkbrook area. Based on Grantham road, they provide a variety of services to the community consisting of advice, wellbeing activities, employment and training support.

Things to consider

All applications must be made through this vacancy or on .Gov. Please do not attempt to contact the employer directly, as this may result in your application not being considered.

The primary interview will take place at Protocol Consultancy Services, so it is important for you to be able to travel to our offices, as well as the offices of the employer. Please consider the ease or difficulty of this before applying for the apprenticeship.

Do you possess the desired qualities and qualifications. Lacking in some areas does not mean you will be unsuccessful in the application process, but the more you meet the criteria, the better chance you have.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

Apprenticeship Summary
Desired Skills
Desired Qualifications
Personal Qualities
Future Prospects

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Customer Service
Practitioner Vacancy