PCS – Quality Training in the Heart of Birmingham


Traineeship Overview

You will be receiving work experience similar to that of a front of house receptionist during your time with Prolink, where you will experience dealing with telephone calls and visitors to the business on a daily basis.

Placement Details

This opportunity offers valuable work experience opportunities which will help you to improve your skills and knowledge within a Customer Service environment. 

Over the work experience period you will work 6 hours per day. Candidate will undertake general Customer Service work experience to include:

About the business

A people training company and since 1996 (Part of Protocol Group), over 3,000 learners have benefited both personally and professionally from completing one or more of our qualifications or courses.

Provide training and consultancy commercially.

External examiniation centre to several Awarding Organisations.

customer service training short courses
Traineeship Summary
Desired Skills
Personal Qualities
Future Prospects

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Customer Service
Traineeship Vacancy