PCS – Quality Training in the Heart of Birmingham

Chanelle
Riggon

What are your main responsibilities?

My main responsibilities at the moment include completing prep work. This is due to the fact that we have just entered a new year and our property records need to be updated with information accumulated over the past year. 

Pathway Selected
What is your working environment like?

My working environment is very sociable, as everybody within the business gets along with one another and genuinely enjoy each other’s company.

Who do you work with? (Departments, Work colleagues)

My immediate colleagues are Bal and Alex, who work on the same desk as me and complete tasks that are similar to those I am set.

What do you like about your job?

I like the fact that I am finally doing something that I want to do and am passionate about, as this makes me feel fulfilled and settled.

What are the main challenges you face on a daily basis?

My main challenges would be that I don’t feel confident within myself when I am supposedly doing a good job. This is due to the fact that I am still developing new skills and constantly question if I am moving in the right direction or not.

How do you overcome these challenges, should you require assistance?

This challenge is helped by the constant supportive feedback I am receiving from my employer and Protocol Consultancy Services, who continue to assist me in my progression to full-time employment. 

Chanelle Riggon
Learner Details:

Age: 19

Employer: CP Bigwood

Job Role: Business Admin/Accounts Assistant

Qualification: Business Administration

Skills & Qualities
Future Goals

My goal for the future is to progress within CP Bigwood and gain further qualifications through upskilling to make me an invaluable addition to the business.