Abdul
Tajudeen

Briefly state your journey prior to starting your apprenticeship at Protocol?

I had always wanted to work in the property sector, after applying for roles I could see that a lot of them required some experienced. I then decided an apprenticeship would be the only way to get said experience. I came across Protocol and the vacancy at FirstPort and knew that I couldn’t miss this opportunity.

Why did you choose an apprenticeship?

I felt an apprenticeship was the best way to gain practical experience and develop my knowledge without going to university. It gave me the opportunity to work full time in a role that aligned with my qualification, allowing me to apply what I was learning in a real working environment. This hands-on approach helped me build confidence, develop key skills and gain valuable industry insight. At the time, it felt like the ideal route and it has definitely paid off.

How has the apprenticeship programme helped you personally and professionally?

Personally, this has helped me become much more confident and encouraged me to step outside of my comfort zone and try something new. It has pushed me to take on new challenges, communicate more effectively and build stronger relationships with others. Working in a professional environment has also helped me understand workplace expectations and develop the ability to adapt to different people, situations and settings, which has been invaluable to my personal and professional growth.

What has been the biggest challenge you have faced since you started your apprenticeship?

The main challenge I faced was keeping up with my off-the-job study hours alongside my day-to-day responsibilities at work. Balancing both commitments could be demanding at times, especially when workloads increased. However, with the support of Protocol, I was able to manage my time more effectively, gain the guidance I needed and find a balance between my studies and work. This support made a real difference in helping me stay on track and complete my apprenticeship successfully.

Any tips for individuals who are about to start an apprenticeship programme?
  • Put in the effort as success comes from consistent hard work
  • Don’t be afraid to make mistakes and understand that they are part of the learning process
  • Stay grounded and focused as you excel
Learner details:

Age: 24

Employer: FirstPort Property Management Services

Job Role: Property Services Specialist

Qualification: Business Administration Level 3

Future goals

Over the next year, my goal is to progress further within the property sector and take on more responsibility in my role. I want to continue developing my knowledge, building my confidence and gaining more hands-on experience to strengthen my understanding of the industry. By doing this, I aim to move into a higher position where I can add more value and continue growing professionally.

Looking ahead to the next five years, I see myself in a successful and well-established position within the property sector. My ambition is to build a strong career, continue developing my skills and take on greater responsibilities, potentially managing my own portfolio or progressing into a senior role.

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