Quality models

Quality Models

At Protocol we use the following quality models:Quality

  • Total Quality Management
  • EFQM (European Foundation Quality Model through Midlands Excellence)
  • IIP (Investors in People)
  • IIE (Investors in Excellence)
  • Matrix (Information, Advice and Guidance)
  • Ofsted

We would be happy to talk to other small businesses on how we have used and achieved all of the above

Quality Models - Protocol Reception
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Protocol SAR

 

 

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Protocol Resources

Grade One training provider;

Based in the centre of Birmingham, at Protocol we offer a wide range of courses and apprenticeship programmes to suit the individual needs of learners and employers with fully equipped training rooms and e-portfolios. We offer: -

  • Business Administration
  • Customer Service
  • Hospitality
  • Functional Skills
  • Information Technology
  • Management
  • Social Media
  • Team Leading

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